Shipping policy

This Shipping Policy applies to all orders placed with Monteed and covers deliveries within the UK, EU & US

Order Processing

All orders are processed within 1–2 business days after receiving payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

In high-demand periods (e.g., sales, holidays), processing times may be slightly extended. We will notify you if there are significant delays.

Standard shipping typically takes 3–7 business days depending on your location.

Estimated delivery times:

Expedited shipping options may be available at checkout.

Shipping charges are calculated at checkout and vary depending on:

Any applicable shipping costs will be clearly displayed before completing your purchase.

We ship internationally.

Delivery times and costs vary depending on the destination country.

For international orders:

We are not responsible for delays caused by customs clearance processes.

Once your order has been shipped, you will receive an email confirmation containing tracking information.

Orders are considered delivered when they are marked as delivered by the shipping carrier
We are not responsible for packages lost or stolen after delivery has been confirmed

While we aim to meet all estimated delivery times, delays may occur due to:

We are not liable for delays outside of our control but will assist in resolving delivery issues where possible.

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

If an order is returned to us due to incorrect address details, additional shipping charges may apply.

If a delivery attempt fails and the package is returned to us:

If your order is delayed or you experience any issues, please contact us at support@monteed with your order details.