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Trade Terms of Sales

General Terms of Sale

Effective Date: 1st January 2023

Company: MTD Trade Ltd (trading as “Monteed”)

Company Registration: 12860574

Registered Address: Twenty4 Storage, Chelsea Close, Leeds, LS124HP, United Kingdom


1. Scope of Agreement

These Terms of Sale ("Terms") govern all wholesale transactions by MTD Trade Ltd (trading as “Monteed”), hereafter referred to as the “Seller”, and the purchasing entity issuing a Purchase Order (PO), hereafter referred to as the “Buyer”, covering bulk supply of padlocks, whether off-the-shelf or custom-made, provided at trade-discounted rates.

2. Wholesale Enquiries & Trade Discounts

All wholesale enquiries, including requests for trade pricing or discounts, must be made using a verified company email address. Enquiries made from personal or non-business email domains (e.g. Gmail, Yahoo, Outlook) may not be accepted.

3. Order Confirmation

A sale is confirmed upon receipt of a valid Purchase Order (PO) issued by the Buyer. Issuing a PO constitutes acceptance of these Terms in full.

4. Payment Terms

  • Payments may be made via bank transfer, BACS, credit card, or other agreed methods.

  • All payments must be made in the currency specified on the invoice.

  • The Buyer is responsible for any bank charges, currency conversion fees, or transaction costs, unless the Seller explicitly includes these in the sale price as stated on the invoice.

  • The Seller reserves the right to withhold dispatch of goods until full, cleared payment is received.

  • Late payments may be subject to interest charges of 5% per month on the outstanding balance.

  • Partial payments will not trigger shipment unless agreed in writing.

  • The Seller may revise pricing if material exchange rate fluctuations occur between quotation and payment.

 

Tariffs and Regulatory Charges:

In the event that new or increased tariffs, duties, or regulatory charges are introduced by customs authorities or government bodies after order confirmation or payment, including but not limited to shipments into the United States, the Seller reserves the right to invoice the Buyer for the additional amount. This applies to any such charges not known or in effect at the time of sale but which are required to lawfully complete delivery.

5. Retention of Title

Legal title to the goods remains with the Seller until full payment is received, even if goods have already been delivered.

6. Refunds and Returns

  • All sales are final unless goods are found to have a manufacturing defect.

  • Defects must be reported within 7 business days of delivery and supported with evidence.

  • If validated, the Seller may offer a refund, replacement, or credit note at its discretion.

7. Shipping, Delivery & Risk

  • For national deliveries (UK only), goods are shipped on DDP Incoterms.

  • For international deliveries, goods are shipped in accordance with the agreed Incoterms (e.g., DDP, DAP) with the Buyer, which determine the point of risk transfer.

  • The Buyer must ensure the delivery address can accept shipments, is physically accessible by the Seller’s selected courier, and can arrange for customs clearance, if applicable.

  • Quoted delivery timelines are estimates only and not binding.

  • Orders may be partially delivered to the agreed location at the Seller’s discretion.

  • If the Buyer delays shipment beyond 7 days of readiness, the Seller may charge a daily storage fee.

If no one is available at the delivery address:

  • The courier may, at its discretion, deliver to a neighbour, or redirect the parcel to a designated collection point (e.g. Access Point, parcel shop, depot, or locker).

  • The Buyer will be notified by the courier (via notice card, email, or SMS) with details of where and when to collect the parcel.

  • Parcels will be held for a limited period (usually 7–10 calendar days, depending on the courier).

  • If the parcel is not collected within this period, it will be automatically returned to the Seller.

  • In such cases:

    • Reshipment may require the Buyer to pay additional delivery charges.

    • Refunds (if applicable) will exclude the original shipping costs.

    • Once a courier confirms delivery to the collection point, the responsibility to collect lies with the Buyer.


8. Documentation & Customs

  • The Seller will provide all standard documentation (e.g., commercial invoice, packing list, tracking).

  • The Seller will use its chosen HS code for customs declarations unless the Buyer provides an alternative in writing.

  • The Buyer is responsible for ensuring compliance with import regulations in the destination country.

9. Proof of Delivery

  • Courier tracking data and a signed delivery confirmation are considered sufficient proof of delivery.

  • The Buyer must inspect goods upon arrival and notify the Seller of any discrepancies within 3 business days.


10. Disputes and Chargebacks

  • The Buyer agrees to resolve any issues directly with the Seller prior to raising any dispute with their payment provider.

  • The Seller will not accept or approve any credit card chargebacks unless there is documented evidence of a manufacturing defect.

  • Any unauthorised or unjustified chargebacks will be treated as a breach of contract, and the Seller reserves the right to take legal action to recover the full transaction amount and any associated fees or damages.

11. Force Majeure

The Seller shall not be liable for any failure or delay in performance due to circumstances beyond its control, including natural disasters, war, strikes, epidemics, or logistics disruption.

12. Limitation of Liability

  • Seller’s liability is limited to the invoice value of the affected goods.

  • Seller shall not be liable for indirect, incidental, or consequential losses.

13. Point of Contact

Each party shall appoint a single point of contact for all communications and issue resolution. Communications must be conducted in English unless otherwise agreed.

14. Governing Law and Jurisdiction

These Terms shall be governed by the laws of England and Wales. All disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Entire Agreement & Severability

These Terms constitute the entire agreement between the parties and supersede prior communications. If any provision is found unenforceable, the remainder shall remain in effect.